Supply Chain Management
Goal and Performance Highlights

Performance
Goal

Performance
Goal
Challenges and Opportunities
Central Pattana Public Company Limited operates under highly complex supply chain management due to the diversity of suppliers, contractors, and service providers. To align with international sustainability standards, the Company has comprehensively analyzed material topics across impacts, risks, and opportunities (IROs) throughout the value chain, as follows:
- Supplier and subcontractor operations at construction sites and operating areas are strategically important points that create systemic impacts on safety standards, occupational health, labor rights, ecosystems, and surrounding communities. Failure to govern this complex supply chain may not only create business disruption risks or project delivery delays, but also lead to severe legal risks and loss of trust in the corporate image if fundamental labor rights violations occur. In addition, ineffective pollution control and construction waste management directly affect the embodied carbon of buildings and increase hidden waste management costs under circular economy principles, which are key indicators in international sustainability assessment. The absence of accessible and safe grievance or whistleblowing mechanisms for suppliers and frontline workers is also a major risk factor that may weaken the organization's early warning system for detecting corruption or human rights violations, allowing disputes to escalate into severe legal risks and long-term loss of trust in the corporate image.
- Elevating sustainability standards across the supply chain enables the Company to advance green procurement strategies and transition toward becoming a sustainability alliance with key suppliers and service providers over the long term. This opportunity allows the organization to develop collaborative innovation to create avoided costs and improve circular resource efficiency throughout the lifecycle approach, strengthening competitiveness and readiness for international green building standards. In addition, system-level partnerships create opportunities to co-create new green business models that respond to modern consumer behavior and transform sustainability infrastructure into mechanisms for green revenue and indirect returns across the business ecosystem. At the same time, supporting and developing supplier capabilities, particularly among small and medium-sized enterprises (SMEs), through financial tools and innovation creates business resilience, reduces volatility across the value chain, and sustainably enhances trust and social value delivered to all stakeholder groups.
Management Approach and Value Creation
Central Pattana Public Company Limited manages the supply chain under the concept of Value Chain Risk Management by systematically integrating sustainability (ESG) dimensions into procurement strategies throughout business operations. The approach refers to international frameworks, including GRI 308/414 and IFRS S2, to strengthen transparency, elevate supplier standards, and reduce environmental impacts.
1. Policy and Supplier Governance
The Company has announced the Supplier Code of Conduct, covering human rights, safety, and environmental responsibility in alignment with laws and international standards such as the United Nations Global Compact (UNGC), the Universal Declaration of Human Rights (UDHR), and International Labour Organization (ILO) standards. These policies and practices are proactively driven and overseen by the Corporate Governance and Sustainable Development Committee together with the Risk Committee to transparently cascade green business ethics from policy level into cross-functional operations.
2. Supplier Audit and Risk Management Process in the Supply Chain
The Company divides supply chain management into three areas based on process risks in the value chain that may affect revenue generation, business disruption potential, and business type to ensure operational agility. These areas comprise: 1) supply chain management for business development and construction of shopping centers and other buildings, excluding residential businesses; 2) supply chain management for business development and construction of residential businesses; and 3) supply chain management for project management, marketing, corporate administration, and centralized procurement. The process for identifying and assessing sustainability risks in supply chain management is as follows:
- The Company integrates the Procurement Plus digital platform as an enabler for ESG supplier screening from supplier onboarding. New suppliers complete 100% online sustainability self-assessments together with technical, innovation, financial stability, safety, occupational health, and environmental prequalification, particularly for suppliers in business development and construction of shopping centers and other buildings.
- The Company conducts supplier selection transparently, fairly, and without monopoly through three channels: (1) sealed-bid tendering and e-Auction for high-value work; (2) comparison of at least three suppliers, with technical capability and price value considered separately and clearly; and (3) an e-Catalog database of pre-registered products that have passed annual performance evaluation to improve operational speed.
- ESG decision criteria and scoring weights are based on the principles of good quality, good price, good service, correct terms, correct quantity, correct timing, correct source, and correct delivery location, together with limits on work volume per supplier to diversify risk. The Company has integrated ESG Self-Assessment as a core decision criterion, with scoring weights ranging from 30% to 100% depending on the type of goods and services. Additional scores are given to suppliers using construction materials with environmental product declarations (EPD) to support embodied carbon reduction in new construction projects.
- All suppliers that pass the screening and selection process must sign and comply with the Supplier Code of Conduct in writing to acknowledge the Company's sustainability agreements and criteria before formal registration.
- The Company uses this step to build sustainability alliances with critical suppliers and promote carbon disclosure collaboration and green procurement through environmental product declaration (EPD) or product carbon footprint data. This helps the organization better track and plan reductions in Scope 3 greenhouse gas emissions based on actual data without compromising supply chain agility.
For management efficiency, the Company classifies strategically important suppliers under the GRI and IFRS frameworks into two main categories:
- Critical Tier 1 Suppliers: assessed based on suppliers with high procurement value from spend analysis, strong financial stability, products or services that require strategic dependency because there are few market players, or a significant role in business continuity and crisis response.
- Critical Non-Tier 1 Suppliers: suppliers in the secondary supply chain (Tier 2+) that do not contract directly with the Company but provide raw materials or services to Tier 1 suppliers. The Company selects and identifies this group from suppliers with high significance to ESG risks or opportunities to expand governance coverage across the value chain.
The Company brings Critical Tier 1 Suppliers through an additional sustainability risk assessment process to screen and identify High Potential ESG Risk Suppliers based on three key risk factors:
- Sector & Operational Risk, assessed based on suppliers whose operations are likely to create high negative environmental, social, and governance impacts according to business characteristics, such as labor-intensive construction site work or upstream raw material sourcing processes with high carbon emissions.
- Contractual & Dependency Risk, assessed based on suppliers with contractual commitments longer than one year, where disruption or misconduct would have a high continuing impact on the business.
- Transition Readiness, assessed based on suppliers that still lack sustainability policies or clear environmental management and circular economy systems.
For Critical Non-Tier 1 / Tier 2+ suppliers, or the secondary supply chain, the Company uses supply chain mapping for upstream raw materials with high embodied carbon, together with cascading requirements for critical suppliers to help oversee their own suppliers.
- The Company assesses goods and services from all suppliers every time goods and services are received by the purchasing or hiring unit. QR codes are scanned for every item ordered through the Company's procurement system for centrally purchased items to record statistics and conduct preliminary performance assessment.
- Critical Tier 1 Suppliers and Critical Non-Tier 1 Suppliers must undergo desk assessment or disclose selected sustainability information upon request from the central procurement unit and/or relevant units.
- Critical Tier 1 Suppliers assessed as high risk are subject to on-site assessments weekly or at intervals defined by the directly responsible unit, as well as random site inspections by senior executives of relevant functions. The assessments cover construction, production, service delivery, and supplier practices in fairness, safety, and human rights. Assessments follow laws, the Company's rules and regulations, the Supplier Code of Conduct, and sustainability delivery requirements, including health and safety, human rights, construction waste management, and grievance management.
- Specific groups of Critical Tier 1 Suppliers receive specialized assessments by external expert units, such as safety, traffic, negative environmental and biodiversity impacts, and green building standards, based on international standards and the Company's Supplier Code of Conduct.
- Certain Critical Tier 1 Suppliers receive in-depth assessment using primary data at supplier facilities to reduce risks in goods or service delivery and to consider potential for further collaboration and readiness for supplier development.
- The Company requires suppliers to prepare a Corrective Action Plan to improve issues that do not meet assessment criteria within the defined timeline and to continue corrective actions until the results are verified and confirmed. Failure to comply affects the supplier's evaluation score for maintaining supplier status with the Company in the following year.
- The Company defines clear disciplinary measures if suppliers neglect or violate agreements, particularly in safety. These measures follow the practices and score deduction criteria specified in the Performance Evaluation and Safety Rules form.
- Critical Tier 1 Suppliers that pass desk assessments or on-site assessments are benchmarked against other suppliers in the same goods and services category to further collaboration and elevate them from suppliers to long-term business partners. The objective is to reduce systemic risks in the supply chain while increasing capability, expanding potential, and promoting co-creation of innovation based on each supplier's needs and readiness in a tangible way.
- Suppliers that violate the Company's Supplier Code of Conduct, fail to comply with conditions, or do not pass assessments will enter the vendor and contractor blacklist consideration process. The status remains until the supplier successfully completes the corrective action plan, passes verification by the responsible unit, and receives approval for blacklist removal from the committee in accordance with the Company's procedures.
- The Company reviews supplier registers and accounts according to each function's defined cycle, together with annual consideration of supplier status in accordance with the corporate procurement policy.
Business Due Diligence
The Company integrates business due diligence as an additional proactive control mechanism between Step 1 (screening) and Step 2 (selection), focusing on in-depth screening of new suppliers with strategic significance and high value. This raises the rigor of risk management while maintaining agility in the overall operating system through analysis of three areas:
- Business stability and continuity, assessed through financial stability, credibility and reputation, as well as technical capability and potential to respond to crisis situations to prevent supply chain disruption risks.
- Structural Risk, reviewed through country-specific risk, industry risk, and qualitative and delivery-related risks.
- Alignment with sustainability standards, reviewed through comprehensive environmental, social, and governance baseline data to monitor severe legal and human rights risks, such as forced labor, while checking that suppliers' sustainability policies align with the organization's Net Zero target before formal supplier registration approval.
Process Improvement to Enhance Cost Management Efficiency and Productivity
The objective of improving efficiency and productivity in supply chain management is to manage costs effectively, reduce risks, and enhance business agility by extending cost reductions to tenants and creating positive experiences to maximize user satisfaction. To achieve this goal, the Company drives the process through four main strategic pillars of cost and productivity management:
Developing and Supporting Suppliers toward Business Partnership
The Company uses selected results from the four cost and productivity management pillars together with assessments of Critical Tier 1 Suppliers' capabilities and readiness to systematically develop supplier capability enhancement plans. The approach aims to reduce supply chain risks, increase operational agility, and move suppliers toward business partnership for sustainable shared growth. Responsible units also use feedback and recommendations from stakeholder groups to develop green procurement strategies, integrating occupational health and safety management, climate policy, and human rights principles to solve on-site issues promptly and create broader shared value for society.
At present, the Company has implemented projects with suppliers and further developed them into tangible organizational operating standards across various dimensions, including:
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Driving Construction Innovation and Digital Technology
- Building Information Modeling (BIM): Use digital virtual building models for underground structural design, facility management, and retail space planning.
- Construction Online Program: Use a digital program to manage and approve all on-site work revisions, reducing paper use by 70% compared with the previous system.
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Promoting Circular Economy and Environmental Management at Sites
- Recycled Concrete Aggregate (RCA): Convert discarded pile cut-offs from construction into recycled concrete materials to replace crushed stone for temporary roads and subbase materials.
- Construction site waste creates value for society: Establish systems to separate and process construction site waste, such as producing bio-fermented liquid for communities, using food waste for vermiculture, and composting organic fertilizer. Proceeds from fertilizer sales are circulated to purchase food and stationery for children in surrounding communities and personnel at construction sites.
- Resource reuse: Reuse temporary partition walls and metal sheet roofing, manage surplus excavated soil for backfilling at suitable projects within the Group, and reuse 40 containers by converting them into temporary site offices and worker accommodation.
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Transition to Clean Energy
- Solar Carport & Lighting: Install solar carport roofs, including building roofs and roofs over individual parking spaces, together with solar lighting systems, accounting for 50% of all road lighting systems around projects.
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Elevating Service Standards and Safety
- Service with the Heart Provide service-standard training based on the Service with the Heart philosophy for subcontractor personnel in cleaning and security work to build shared standards for safety and human rights at work on an equal basis.
Digital Procurement Enabler
The Company integrates digital technology and connected work platforms as key mechanisms to elevate supplier management processes, making them transparent, auditable, and driven by actual data through two main platforms:
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Procurement Plus
Serves as the central system for procurement and ESG supplier screening from new supplier screening onward. The platform links procurement value data to identify Critical Tier 1 Suppliers and allows frontline units to evaluate supplier performance in real time.
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Vendor Portal
Serves as the central system for supplier database management and systematic supplier communication. The platform reduces complex document management steps, increases transparency, and strengthens continuous monitoring of suppliers' ESG performance. This helps the Company clearly assess supplier status and risk trends and proactively prevent supply chain disruption risks before they affect business operations. Vendor Portal



